🐾 Welcome, Pet-Parent Pals
If it’s your dog’s first trip to the groomer (or their first appointment with a new one), take a deep breath. We are here to walk you through what to expect, what to ask, and how to make it easy for both of you.
Why The First Appointment Matters
The first grooming appointment sets the tone for how your pup will relate to the groomers for life. Every dog deserves a good first impression, and so do you. This guide was written to help your pup have a positive grooming experience, answer those “what ifs,” and calm both your nerves and theirs. Grooming is more than a haircut – it’s the start of a trusting, ongoing relationship between you, your pup, and your groomer.
🐾 Before You Arrive: Prep for Success
Checklist
☑️ Vaccinations up to date
☑️ Let the groomer know of any allergies, medications, or skin issues you have seen in the past
☑️ Bring a secure leash or harness (no retractables)
☑️ Let the groomer know if it’s your pup’s first groom or if they’ve had any good/bad past experiences
☑️ Arrive on time so your groomer can start on a calm note with no rushing
☑️ Bring a comfort item that smells like home (toy, blanket, towel)
☑️ Make sure your dog has gone potty before the appointment ( especially if it’s a morning appointment!)
☑️ Communicate your time limits if you’re on a schedule
☑️ Do your research. Make sure you trust your groomer and feel good leaving your pup in their care
🐾 Why You Might Want to Step Away During the Groom
As tempting as it is to stay, your presence can make your dog anxious or distracted. Dogs naturally want to be near their person, and seeing you but not being able to reach you can raise stress levels.
Important note: If you’re worried about how your dog will be treated, trust your instincts and only leave them in a place that feels right to you. A reputable groomer will always encourage transparency and communication.
🐾 During the Appointment: What Happens
Typical Flow
- Greeting & Assessment – The groomer checks the coat, nails, pads, and temperament.
- Pre-Groom Prep – Brushing, detangling, and getting your dog comfortable. (Regular brushing at home can make a big difference between a shave-down and a beautiful cut.)
- Bath – Degreasing, shampoo, conditioner, light brushing, anal glands, ears, and teeth if applicable.
- Drying – Towel dry, gentle blow dry, coat fluffing.
- Haircut & Final Touches – Trim or full cut, nails, teeth, leave-in spray, bow or bandana.
- Pick-Up Debrief – The groomer provides an update on how your dog performed, identifies areas for improvement, and recommends a schedule for your next visit.
What’s Normal
🐾 Some shaking or excitement afterward
🐾 Hair settling over the next day
🐾 A full update from your groomer on coat, nails, ears, and behavior
Things To Ask if You Don’t Hear It:
- Skin Issues: Did my dog have any skin issues?
- Coat Condition: Are there any issues with coat condition, such as tangles or hot spots?
- Temperament Issues: Are you experiencing any trouble with your nails or ears? Are there any stress signs or areas to work on?
- How often should we schedule maintenance?
🐾 FAQs for First-Time Pup Parents
Q: My dog is anxious, will they be okay?
A: It’s normal for dogs to feel nervous. The goal is to make grooming feel safe and routine. With consistency, most dogs relax over time, but it’s okay if yours always needs extra love and time.
Q: Can I stay for the whole appointment?
A: Most groomers recommend stepping out. Seeing you but not being able to reach you often increases anxiety.
Q: What if my dog is matted or new to grooming?
A: Let the groomer know. Mats may require extra time or cost. It’s better to start slow and build trust.
Q: How long does grooming take?
A: Usually 2–4 hours, depending on breed, coat condition, and services requested.
Q: What if I don’t like the haircut?
A: A good groomer will make you happy. Ask about adjustment policies before the appointment. Bring realistic reference photos (not AI-generated) and ensure the coat is similar to your pup’s, so it is achievable. Discuss what’s possible for your dog’s coat type.
🐾 Must-Ask Questions for Your Groomer
- What experience do you have with my dog’s breed?
- What safety measures do you use?
- How do you handle nervous dogs?
- Do you offer introductory sessions for first-time visitors?
- What’s your policy for mats or add-ons (such as de-shedding, ear cleaning, etc.)?
- How far out do you book?
- Will the same groomer handle my dog next time?
- What should I do at home between appointments?
- Do you require vaccine records?
- What happens if my dog is unable to finish the grooming due to stress?
- How soon should I rebook?
- Do you have a cancellation policy or any fees?
Special Situations:
- Dogs in heat – It is best to wait until they have completed this process before bringing them in.
- Recently vaccinated: Always wait at least 24 hours, or as recommended by your vet.
- New adoptions – It is best to give a new pup a week or two to settle before grooming.
🐾 After the Appointment:
It is best to ask your specific groomer for recommendations on when to schedule your next appointment, tailored to your dog’s particular needs. Typical recommendations by coat length:
- Short coat: every 8–12 weeks
- Medium coat: every 6–8 weeks
- Long coat or double coat: every 4–6 weeks
Be sure to make your next visit easy by keeping up with maintenance in between by brushing coat regularly and keeping an eye out for any new mats, tangles, skin irritation, or odors.
Whether it’s your pup’s first spa day or a new salon adventure, you’re both in good paws. A little prep and the right questions go a long way toward a happy, healthy grooming routine.
Happy grooming, and happy howling!
— Lucky Penny’s Dog Grooming
